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AliExpress is a legit company and a reliable marketplace to buy from. While some of the sellers on the platform offer poor quality merchandise, AliExpress does a great job of providing a safe purchasing environment.
For example, AliExpress will provide you with a full refund if your product doesn’t arrive on time or if it is not as described.
A comprehensive buyer protection program is included on all purchases made on AliExpress and you are covered no matter what.
Here’s how buyer protection works.
If you are unsatisfied with your product, you must first contact AliExpress to report the problem.
If the seller is not willing to rectify the situation, you can open a dispute.
If the seller does not respond to the dispute, AliExpress will refund your purchase in full.
Once AliExpress settles the dispute, you will receive your money back within 2 weeks.
Basically, the AliExpress buyer protection program protects you from getting shipped junk and prevents outright fraud. As a result, AliExpress is 100% legit and safe to buy from.
The Truth About AliExpress Reviews
Because AliExpress acts as a middleman and does NOT sell any of their own products, all 1-2 star AliExpress reviews should be taken with a grain of salt.
Anyone in the world can sell on AliExpress and there are over 10 million sellers on the platform. On large marketplaces like AliExpress, there are bound to be good sellers and bad sellers and it’s impossible for AliExpress to police every listing.
However, AliExpress has put many measures in place to fight scams and fraud. Buying or dropshipping from AliExpress isn’t risky as long you are careful and understand how to distinguish the good sellers from the bad.
Below are the most common AliExpress reviews that you’ll find on the Internet and how you can avoid being a victim of fraud.
